Refund policy

Cancellation Policy

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods, if you ordered one item or several items as part of a single order and the item or items are delivered in one single delivery,

or

from the day on which you, or a third party named by you who is not the carrier, took possession of the last item, if you ordered several items as part of a single order and the items are delivered separately.

To exercise your right of cancellation, you must inform us — Rösch Fashion GmbH & Co. KG, Schaffhausenstraße 101, 72072 Tübingen, Tel.: +49 (0)7071 153-499, Email: service@roesch-fashion.de — of your decision to cancel this contract by means of a clear statement, for example a letter sent by post or an email. You may use the attached model cancellation form for this purpose, although this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of Cancellation

You must return or hand over the goods to us without undue delay and in any event no later than 30 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired.

We offer you the free use of our returns portal. There you can create a return label for free return shipping.

If you cancel this contract, we will reimburse all payments received from you, including delivery costs, except for the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us, without undue delay and in any event no later than fourteen days from the day on which we receive notification of your cancellation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction; you will not be charged any fees for this reimbursement.

You will only be liable for any diminished value of the goods if this diminished value results from handling the goods in a way that was not necessary to check their condition, properties and functioning.

We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

Model Cancellation Form

If you wish to cancel the contract, please complete this form and return it to us.

- To Rösch Fashion GmbH & Co. KG, Schaffhausenstraße 101, 72072 Tübingen, Email: service@roesch-fashion.de

- I/We () hereby cancel the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()

- Ordered on () / received on ()

- Name of consumer(s)

- Address of consumer(s)

- Signature of consumer(s), only if notified on paper

- Date

(*) Delete as appropriate.